Privacy Policy and Terms of Use for Phone, Texting, and Forms (Effective Date: 3/13/25)
Privacy Policy: Enso Wellness Center ("we," "our," "us") values your privacy. This policy outlines how we collect, use, and protect your personal information when you engage with us via phone, text messaging, and website forms.
1. Information We Collect- Phone and Texting: When you contact us via phone or text, we may collect your name, phone number, and any information you voluntarily provide.- Forms: When you complete forms on our website, we may collect information such as your name, contact information, demographic details, and specific inquiries or comments.
2. How We Use Your Information- To provide and improve our services.- To communicate with you about appointments, services, and responses to inquiries.- To send you updates and notifications if you opt into such communications.- To comply with legal obligations.
3. Text Messaging Consent- By providing your phone number and opting into text communications, you consent to receive text messages from Enso Wellness Center. Message and data rates may apply.- You may opt-out at any time by replying "STOP" to any text message. To receive assistance, reply "HELP."
4. Data Protection- We implement security measures to protect your information, including secure storage and restricted access.- However, no system is completely secure, and we cannot guarantee absolute security of your data.
5. Third-Party Sharing- We do not sell your personal information.- We may share information with trusted partners who assist in operating our services, only to the extent necessary.- We may disclose information if required by law.
6. Your Rights- You may request access to or deletion of your personal information by contacting us at 847-851-0811.
7. Changes to This Policy- We reserve the right to update this Privacy Policy. Changes will be posted on our website with the updated effective date.
Terms of Use
1. Acceptance of TermsBy using our phone, texting, and form services, you agree to comply with these Terms of Use. If you do not agree, please refrain from using these services.
2. Appropriate Use- Do not use our services to send unlawful, harmful, or inappropriate content.- Respect the privacy and confidentiality of others when communicating with us.
3. Communications Disclaimer- Text messages and phone calls may be monitored for quality assurance.- Electronic communications, including forms and texts, are not always secure. Do not submit sensitive or confidential information unless you understand the associated risks.
4. Limitation of Liability- Enso Wellness Center is not liable for any unauthorized access to your personal information due to circumstances beyond our control.- We are not responsible for any charges from your mobile provider related to texting services.
5. Termination- We reserve the right to terminate or restrict your access to communication services if you violate these terms or misuse our services.
6. Governing Law- These Terms are governed by the laws of Illinois, United States.
7. Contact InformationFor questions or concerns about this policy or terms, contact us at:- Email: info@ensowellnesscenters.com- Phone: 847-852-0811